{
"welcome": "Hello Common!!!",
"buttons": {
"back": "Back",
"backToLogin": "Back to login",
"cancel": "Cancel",
"clear": "Clear",
"confirm": "Confirm",
"continue": "Continue",
"continueLater": "Continue later",
"close": "Close",
"copy": "Copy",
"copyLink": "Copy link",
"deleteEntireDraft": "Delete the entire draft",
"doItLater": "I'll do this later",
"dontExit": "Don't exit",
"download": "Download",
"downloadReport": "Download Report",
"enable": "Enable",
"exit": "Exit",
"login": "Log in",
"logout": "Log out",
"next": "Next",
"no": "No",
"ok": "Ok",
"okay": "Okay",
"proceed": "Proceed",
"proceedToLogin": "Proceed to login",
"proceedWithChanges": "Proceed with the changes",
"save": "Save",
"saveAndExit": "Save and exit",
"saveForLater": "Save for later",
"saveChanges": "Save changes",
"stayLoggedIn": "Stay logged in",
"stayOnThisPage": "Stay on this page",
"submit": "Submit",
"submitRequest": "Submit request",
"troubleLogin": "Trouble logging in?",
"verify": "Verify",
"yes": "Yes",
"edit": "Edit",
"downloadAll": "Download all",
"apply": "Apply",
"learnMore": "Learn more",
"retry": "Retry",
"refresh": "Refresh",
"tryAgain": "Try again",
"agreeAndProceed": "Agree and proceed",
"view": "View"
},
"exitModal": {
"heading": "Are you sure you want to exit?",
"desc": "You have unsaved changes. Exiting midway will cause these changes to be lost.",
"confirmText": "Yes",
"cancelText": "No"
},
"exitModalConfirmation": {
"heading": "Are you sure you want to exit?",
"desc": "Your progress will be saved, and you can return to it later.",
"confirmText": "Save and exit",
"cancelText": "Stay on this page"
},
"downloadFileModal": {
"heading": "Confirm download",
"desc": "This action will save the document into your device.",
"confirmText": "Yes, download",
"cancelText": "Cancel"
},
"devicePermissionDeniedModal": {
"heading": "Device permission denied",
"desc": "To continue, please go to your phone's Settings and grant permission for the app to access your device storage.",
"confirmText": "Go to Settings",
"cancelText": ""
},
"labels": {
"emptyValue": "-",
"legal": "Legal",
"privacy": "Privacy",
"security": "Security",
"termsAndCondition": "Terms and Conditions",
"this": "This",
"dataReport": "Report",
"choose": "Choose",
"type": "Type",
"year": "Year",
"month": "Month",
"rowsPerPage": "Rows per page",
"to": "to",
"cutoff": "cut-off",
"asof": "As of ",
"loading": "Loading...",
"tryAgain": "Try again",
"needHelp": "Need help?",
"minutes": "minutes",
"seconds": "seconds",
"refreshPage": "Refresh page",
"closed": "Closed",
"trackingNo": "Tracking no. ",
"optional": "Optional",
"noResults": "No results found.",
"notApplicable": "N/A"
},
"a11y": {
"select": "Select {{item}}",
"goTo": "Go to {{item}}"
},
"resultScreen": {
"heading": "Thank You!",
"trackingNo": "Tracking no.",
"stp_or_nstp": {
"body": "Your request for {{requestDescription}} has been submitted for review and approval. \n\nThe processing time is {{turnAroundTime}} upon receiving the request.",
"body2": "We will notify you via email or SMS in case something requires your attention."
},
"non_dst": {
"body": "Your request to {{requestDescription}} has been submitted. "
},
"salesforce_down": {
"body": "Your request for {{requestDescription}} has been submitted. We will begin processing of this to get feedback to you as soon as possible. \n\nPlease note that processing can begin only upon submission of all required documents. \n\nUpdates on this request will be shown on the service request tracker once they become available. \n\nWe will also notify you via email/SMS of any updates on how we can complete the processing faster. "
},
"ingenium_down": {
"body": "Your request for {{requestDescription}} has been submitted. We will begin processing of this to get feedback to you as soon as possible. \n\nPlease note that processing can begin only upon submission of all required documents.\n\nTo get updates on any additional requirements that might be needed, or the overall progress of your request, you can use the service request tracker with the tracking number below: ",
"body2": "We will also notify you via email/SMS of any updates on how we can complete the processing faster."
},
"requestTypeDescription": {
"changeAddress_STP": "edit {{addressType}}",
"changeAddress_NSTP": "edit {{addressType}}",
"changeOfBeneficiary_STP": "manage beneficiary",
"changeOfBeneficiary_NSTP": "manage beneficiary"
},
"turnAroundTime": {
"changeAddress_STP": "1-2 business days",
"changeAddress_NSTP": "1-3 business days",
"changeOfBeneficiary_STP": "1-2 business days",
"changeOfBeneficiary_NSTP": "1-3 business days",
"ingeniumDown": "24-48 hours"
}
},
"seviceRequestStatus": {
"label": "Service Request Status",
"queuedForEvaluation": "Queued for evaluation",
"evaluatingRequest": "Evaluating request",
"awaitingRequirements": "Awaiting Requirements",
"requestClosedApproved": "Request closed - approved",
"requestClosedDenied": "Request closed - denied",
"requestClosedCancelled": "Request closed - cancelled"
},
"contactUs": {
"heading": "Contact us",
"description": "Choose from the options below",
"withinMetroManila": {
"description": "Call us (within Metro Manila)",
"slocpi": {
"contactInfo": "+63288499888",
"contactInfoDisplay": "+632 8849-9888"
},
"slgfi": {
"contactInfo": "+63288499633",
"contactInfoDisplay": "+632 8849-9633"
}
},
"outsideMetroManila": {
"description": "Call us (outside Metro Manila)",
"slocpi": {
"contactInfo": "1800107865433",
"contactInfoDisplay": "1-800-10-SUNLIFE"
},
"slgfi": {
"contactInfo": "1800107547372",
"contactInfoDisplay": "1-800-10-SLGREPA"
}
},
"email": {
"description": "Email us",
"slocpi": {
"contactInfo": "sunlink@sunlife.com"
},
"slgfi": {
"contactInfo": "wecare@sunlifegrepa.com"
}
},
"visitUs": "Visit us online",
"branchLocator": "Branch locator",
"goToBranchLocator": "Go to branch locator"
},
"errorMessages": {
"heading": {
"forbidden": "Access blocked",
"serverIssue": "Oops!",
"requestIssue": "Let's try that again."
},
"generic": "An unexpected error occured. Please try again later.",
"networkOffline": "We're having trouble due to bad connection. Please check your internet connection and try again.",
"forbidden": "Sorry but you do not have the right permission to access this page.",
"requestIssue": "We seem to be having problems completing your request. We apologize for the inconvenience. \n\nPlease refresh the page or try again later.",
"serverIssue": "There seems to be a problem with the system. We apologize for the inconvenience. \n\nYou can try refreshing the page, or coming back later.",
"form": {
"maxlength": "{{fieldName}} must contain at most {{maxlength}} character(s)",
"invalidCharacters": "The field can't contain any of the following characters: [∂∃∅∇∈∉∋∏∑∀*&|!=<>~]",
"lovFetchError": "Error fetching list of values. Please try again later.",
"date": "Invalid date format. Please try again."
},
"contactNumber": {
"mobile": {
"required": "Please provide your mobile number.",
"format": "Invalid mobile number format. Please try again."
},
"landline": {
"required": "Please provide your phone number",
"format": "Invalid phone number format. Please try again."
},
"areaCode": {
"required": "Please provide your area code."
}
}
},
"core": {
"offlineNetwork": {
"header": "Internet connectivity issues",
"subheader": "We're having trouble due to bad connection. Please check your internet connection and try again.",
"button": {
"tryAgain": "Try again"
}
},
"maintenanceNotification": {
"header": "We'll be back soon",
"body1": "We're conducting a maintenance activity to improve system performance. We apologize for the inconvenience. ",
"body2": "For immediate assistance, you can email us and we'll get back to you soon. ",
"body3": "You can also call us through these numbers, depending on your location:",
"manila": {
"header": "Metro Manila",
"slocpi": "SUNLINK Client Care: (+632) 88499888",
"slgfi": "WeCare: (+632) 88499633"
},
"outside": {
"header": "Outside Metro Manila or abroad:",
"slocpi": "PLDT Toll-free: 1-800-10-SUNLIFE (7865433)",
"slgfi": "PLDT Toll-free: 1-800-10-SLGREPA (7547372)"
},
"businessHours": {
"header": "Business hours:",
"body": "Mondays to Fridays \n8:00AM - 5:00PM"
},
"note": "*Please note that calls outside Metro Manila may incur charges"
}
},
"user": {
"MFA": {
"OTP": {
"header": "Enter One-time PIN",
"subheaderEmail": "For security reasons, we have sent a six-digit one-time PIN (OTP) to your email address ",
"subheaderMobile": "For added security, please enter the One-time PIN (OTP) sent to ",
"subheaderEmailAHO": "For added security, please enter the One-time PIN (OTP) sent to ",
"subheaderMobileAHO": "For added security, please enter the One-time PIN (OTP) sent to ",
"notMyMobile": "This is not my mobile number ",
"needHelp": "Need help?",
"resendIn": "Resend code in ",
"resendLinkQuestion": "Didn't receive code? ",
"resendLink": "Resend code",
"seconds": "seconds",
"verifyBtnLabel": "Verify",
"verifyOtherLabel": "Verify another way",
"availableAfter": "(available after {{countdown}} seconds)",
"verifyUsing": "Verify using",
"verifyViasms": "Verify via Email",
"verifyViaemail": "Verify via SMS",
"exceededTries": "You have exceeded the maximum number of tries. Tap “Resend code” to generate a new one.",
"expired": "Your OTP has expired. Tap “Resend code” to generate a new one.",
"incorrectOtp": "Incorrect OTP. Please try again. You have {COUNTDOWN} more tries."
},
"serviceDown": {
"smsTitle": "SMS OTP",
"emailTitle": "EMAIL OTP",
"conductingMaintenance": "We're conducting a maintenance activity to improve system performance. We apologize for the inconvenience.",
"weAreUnableToSendOTPSMS": "We are unable to send your OTP. Please check your mobile number and try again.",
"immediateAssistance": "For immediate assistance, you can email us and we'll get back to you soon.",
"youCanAlsoCall": "You can also call us through these numbers, depending on your location:",
"metroManila": "Metro Manila",
"contactCenterSlocpi": "SUNLINK Client Care: (+632) 88499888",
"contactCenterSlgfi": "WeCare: (+632) 88499633",
"outsideMetroManila": "Outside Metro Manila or abroad:",
"tollfreeHotlineSlocpi": "PLDT Toll-free: 1-800-10-SUNLIFE (7865433)",
"tollfreeHotlineSlgfi": "PLDT Toll-free: 1-800-10-SLGREPA (7547372)",
"businessHours": "Business hours:",
"mondayToFridays": "Mondays to Fridays",
"timeSlot": "8:00AM - 5:00PM",
"pleaseNote": "*Please note that calls outside Metro Manila may incur charges"
},
"serviceDownAHO": {
"smsTitle": "SMS OTP",
"emailTitle": "Email OTP",
"otpServiceTitle": "OTP Service",
"conductingMaintenance": "We're conducting a maintenance activity to improve system performance. We apologize for the inconvenience.",
"weAreUnableToSendOTPSMS": "We are unable to send your OTP. Please check your mobile number and try again.",
"weAreUnableToSendOTPEmail": "We are unable to send your OTP. Please check your email address and try again.",
"immediateAssistance": "For immediate assistance, you may contact Advisor Technology Support at:",
"hotline": "Hotline: (02) 8-849-9439 or (02) 8-555-8888 loc. 3000",
"tollFree": "Toll-Free: 1-800-10-8884003 or 1-800-10-8884004",
"email": "Email: PHIL-ATS@sunlife.com or PHIL-ATS-VIP@sunlife.com",
"close": "Close",
"verifyViaEmail": "Verify via email"
}
},
"cookieNotification": {
"learnMore": "Learn More",
"message": "This site uses cookies to provide the best experience possible. Using this site means you agree to our use of ",
"linkedWord": "cookies. "
},
"login": {
"advisor": {
"header": "Log in to Advisor Home Office",
"body": "By logging in, you agree to the ",
"bodyAnd": " and ",
"bodyTermsAndCond": " Terms and Conditions",
"bodyPrivacyPolicy": "Privacy Policy ",
"bodySunLifeFinancial": "of Sun Life Financial.",
"contact": "Having problems? Call Advisor Technology Support at:",
"hotline": "Hotline: (02) 8-849-9439 or (02) 8-555-8888 loc. 3000",
"tollFree": "Toll-Free: 1-800-10-8884003 or 1-800-10-8884004",
"email": "Email: PHIL-ATS@sunlife.com"
},
"customer": {
"header": {
"slocpi": "Welcome to My Sun Life PH",
"slgfi": "Welcome to My Sun Life GREPA"
},
"body": "Log in to access your account.",
"bodyAnd": " and ",
"bodyTermsAndCond": " Terms and Conditions",
"bodyPrivacyPolicy": "Privacy Policy.",
"bodySunLifeFinancial": "",
"createAccount": "Create an account",
"contact": ""
}
},
"sharedPasscodeAndBiometrics": {
"yourSessionHasExpired": "Your session has expired",
"advisor": {
"pleaseEnableYourPasscodeAndBiometrics": "Please enable your passcode and biometrics after logging in using your advisor code and password."
},
"customer": {
"pleaseEnableYourPasscodeAndBiometrics": "Please enable your biometrics after logging in using your username and password."
},
"login": "Log in"
},
"loginViaPasscode": {
"enterYour6DigitPasscode": "Enter your 6-digit passcode",
"neverShareYourPasscode": "Never share your passcode with anyone.",
"incorrectPasscodePleaseTryAgain": "Incorrect passcode. Please try again.",
"youHaveExceeded": "You have exceeded the maximum number of tries.",
"noNetwork": "We're having trouble due to bad connection. Please check your internet connection and try again",
"loginViaOther": "Log in via username & password",
"exceeded": "You have exceeded the maximum number of tries. Please try again after **{{minutes}}**",
"incorrect": "Incorrect passcode. Please try again. You have **{{countdown}}** more tries."
},
"changePasscode": {
"createYour6DigitPasscode": "Create your 6-digit passcode",
"retypeYour6DigitPasscode": "Retype your 6-digit passcode",
"thisPasscodeIsUsedToSecurely": "This passcode is used to securely authenticate your transactions.",
"incorrectPasscodePleaseTryAgain": "Incorrect passcode. Please try again.",
"noNetwork": "We're having trouble due to bad connection. Please check your internet connection and try again",
"yourPasscodeHasBeenSuccess": "Your passcode has been successfully changed",
"changePasscodeHeader": "Reset passcode"
},
"logoutContainer": {
"advisor": {
"heading": "",
"body": "Are you sure you want to logout?"
},
"customer": {
"heading": "Are you sure you want to log out?",
"body": "Are you sure you want to log out?"
}
},
"sessionIdleNotification": {
"customer": {
"reminder": {
"header": "Are you still there?",
"body": "To keep your account secure, you will be automatically logged out in: ",
"extendButton": "Keep me logged in",
"logoutButton": "Log out"
},
"autoLogout": {
"body": "You have been automatically logged out of your account due to inactivity.",
"loginButton": "Log back in"
}
},
"advisor": {
"header": "Your session has expired.",
"loginButton": "Proceed to login"
}
},
"concurrentLoginNotification": {
"advisor": {
"body": "Your session has expired."
},
"advisorBeta": {
"body": "For Beta users only"
},
"customer": {
"header": "Multiple devices are logged in",
"body": "We detected multiple devices logged in to your account. Do you want to continue on this device? Your other device/s will be logged out.",
"continue": "Continue on this device",
"exit": "Log out",
"logoutOtherDevice": "You have been logged out from this device.",
"okay": "Okay"
}
},
"passcodeSetup": {
"enablePasscode": {
"title": "Enable Passcode",
"description": "Enabling this will allow you to log in using a 6-digit passcode"
},
"enrollPasscodeMobile": {
"incorrectPassword": "Incorrect passcode. Please try again.",
"createYour6DigitPasscode": "Create your 6-digit passcode",
"retypeYour6DigitPasscode": "Retype your 6-digit passcode",
"neverShareYourPasscode": "Never share your passcode with anyone."
},
"enrollPasscodeWeb": {
"incorrectPassword": "Incorrect passcode. Please try again.",
"enterYour6DigitPasscode": "Enter your 6-digit passcode",
"reEnterYour6DigitPasscode": "Re-Enter your 6-digit passcode",
"doNotShareYourPasscode": "For your security, do not share your passcode with anyone.",
"letsEnroll": "Let's enroll a 6-digit passcode to authenticate account-related requests."
},
"passcodeCreated": {
"passcodeEnrollmentDone": "Passcode Enrollment Done!"
}
},
"changePassword": {
"resetPassword": "Password successfully reset.",
"reLogin": "Log in to your account to continue.",
"important": "IMPORTANT: Be cautious with your credentials. Never give out your password, or write it down anywhere.",
"customerNotification": "For your account security, VUL and mutual fund redemptions will be temporarily suspended for 24 hours after password reset.",
"errorFetchingValidationData": "Error fetching validation data.",
"onPasswordHistoryCustomerError": "Your new password should not be the same as your last three (3) passwords.",
"resetTitle": "Password reset",
"resetDescription": "Please input your new password below.",
"newPasswordLabel": "New password",
"reTypePasswordLabel": "Re-type password",
"changePasswordHeader": "Change password",
"loginPasswordHeader": "Login Password",
"advisorDescription": "All fields below are required unless labelled optional.",
"onPasswordHistoryAdvisorError": "Your new password should not be the same as your last three (3) passwords.",
"loginErrorHeader": "Change login password failed.",
"backToSettings": "Back to Settings page",
"documentErrorHeader": "Your new login password has been saved. However, there was an issue in setting up your document password.",
"documentErrorDescription": "Please login again and try to set your document password in the settings tab.",
"OK": "OK",
"PleaseUpdateYourMobile": "Please update your mobile number through Agency Recruitment and Licensing",
"Close": "Close",
"documentPasswordHeader": "Do you also want to use your newly nominated login password as your new document password?",
"documentPasswordDescription": "*Choosing “Yes” will override the current document password.",
"resetPasswordSuccessful": "You will be logged out. Please log in again.",
"login": "Login"
},
"forgotPassword": {
"advisor": {
"validate": {
"title": "Reset my password",
"description": "Enter your details and a verification code will be sent to your mobile number or email address.",
"submit": "Continue"
},
"nominate": {
"title": "Update my password",
"description": "",
"submit": "Next"
},
"success": {
"title": "Password successfully updated",
"description": "You can change your password anytime in Settings.",
"submit": "Proceed to login"
},
"expired": {
"title": "Page has expired",
"description": "This page has expired beyond the 5-minute limit. To continue with your password reset, please click \"Go back\".",
"submit": "Go back"
},
"errorMessages": {
"emptyAdvisorCode": "Please enter advisor code.",
"emptyDateOfBirth": "Please enter date of birth.",
"invalidDateFormat": "Invalid date format. Please try again.",
"invalidAccount": "Advisor code and date of birth do not match.",
"passwordHistory": "Your new password should not be the same as your last three (3) passwords."
}
},
"customer": {
"validate": {
"title": "Forgot your password?",
"description": "Verify your identity below:",
"submit": "Continue",
"notice": "For your account security, VUL and mutual fund redemptions will be temporarily suspended for 24 hours after password has been reset."
},
"nominate": {
"title": "Password reset",
"description": "Please input your new password below. To ensure your security, please complete this form within 5 minutes.",
"submit": "Next",
"notice": "IMPORTANT: Be cautious with your credentials. Never give out your password, or write it down anywhere.\n\nFor your account security, VUL and mutual fund redemptions will be temporarily suspended for 24 hours after password reset."
},
"success": {
"title": "Password successfully reset.",
"description": "Log in to your account to continue.",
"submit": "Log in"
},
"expired": {
"title": "Page has expired",
"description": "This page has expired beyond the 5-minute limit. To continue with your password reset, please click \"Go back\".",
"submit": "Go back"
},
"invalidLink": {
"title": "Your password reset link is invalid",
"description": "For further assistance, contact Client Care at (02) 8849-9888, call our toll free number 1-800-10-SUNLIFE or email us at sunlink@sunlife.com.",
"submit": "Exit"
},
"errorMessages": {
"emptyUsername": "Please input your username.",
"emptyDateOfBirth": "Please provide your date of birth.",
"invalidDateFormat": "Invalid date format. Please try again.",
"invalidAccount": "Invalid information provided. Please try again.",
"invalidAccountDetails": "Invalid information provided. Please try again. You have {{tries}} more tries.",
"maxValidationAttempts": "You have exceeded the maximum number of tries. Please try again after {{minutes}}.",
"maxResetAttempts": "You have reached the number of allowed password changes.",
"passwordHistory": "Your new password should not be the same as your last three (3) passwords."
}
},
"labels": {
"username": "Username",
"advisorCode": "Advisor code",
"dateOfBirth": "Date of birth",
"newPasswordLabel": "New password",
"confirmPasswordLabel": "Re-type password"
}
}
},
"customer": {
"changeAddressValidationModal": {
"heading": "Sorry, unable to proceed.",
"body1": "The Update Mailing Address feature is only available for clients with an existing online account.",
"body2_1": "Kindly contact Sun Life's Client Service Center via (632) 8849-9888/1-800-10-7865433 or ",
"body2_email": "sunlink@sunlife.com",
"body2_2": " to update client’s email address in our records.",
"body3": "Please be advised that you will need to submit the Contact Info Update form signed by your clients in order to process this.",
"body4": "For faster processing, we highly recommend that you encourage your clients to update their contact details through our self-service channels."
},
"viewAddress": {
"heading": {
"main": "Mailing Address",
"subheader": "Manage the list of addresses of your client where we send the notices and receipts",
"PA": "permanent address",
"PR": "present address",
"BU": "business address",
"add": {
"PA": "Add permanent address",
"PR": "Add present address",
"BU": "Add business address"
},
"edit": {
"PA": "Permanent address",
"PR": "Present address",
"BU": "Business address"
}
},
"addAddress": "Add Address",
"noAddress": "No {{address}} added",
"defaultAddress": "Default mailing address",
"emptyValue": "--"
},
"viewSRT": {
"address": "ADDRESS",
"changesMade": "Changes Made",
"addressChange": "Address change"
},
"changeAddress": {
"breadcrumb": {
"dashboard": "Dashboard",
"settings": "Settings",
"contactInfo": "Contact info",
"editContact": "Edit contact details"
},
"promptModal": {
"primary": "Yes",
"secondary": "No"
},
"heading": {
"PA": "permanent address",
"PR": "present address",
"BU": "business address"
},
"headingMobile": {
"PA": "Permanent address",
"PR": "Present address",
"BU": "Business address"
},
"headingAction": {
"add": "Add ",
"edit": "Edit "
},
"subHeading": {
"customer": "Please provide the details below. This is where we will mail your notices, receipts, and other important documents.",
"advisor": "Address change request will apply to all products / accounts."
},
"errorMessages": {
"maxlength": "{{fieldName}} must contain at most {{maxlength}} character(s)",
"saveAddress": "Error encountered when saving address.",
"getCustomerProfile": "Error encountered fetching client accounts. Please try again later or refresh the page."
},
"successMessages": {
"saveAddress": "Your request to add a permanent address has been submitted. Please wait 24 hours for the changes to be reflected."
},
"addressType": {
"PA": "Permanent",
"PR": "Present",
"BU": "Business"
},
"accounts": {
"life": "Life",
"preNeed": "Pre-need",
"mutualFund": "Mutual Fund",
"lifeProduct": "policies",
"preNeedProduct": "plans",
"mutualFundProduct": "mf accounts",
"and": "and",
"all": "all",
"noticeToApply": "Your change of address will be applied to all of your {{products}}."
},
"btn": {
"edit": "Edit",
"submit": "Submit",
"ok": "Okay",
"cancel": "Cancel",
"accept": "Accept",
"save": "Save",
"saving": "Saving...",
"okProceed": "Okay, proceed"
},
"fields": {
"permanentAddress": "Permanent Address",
"presentAddress": "Present Address",
"businessAddress": "Business Address",
"permanentAddressAdd": "Add Permanent Address",
"presentAddressAdd": "Add Present Address",
"businessAddressAdd": "Add Business Address",
"otherProvince": "Other: Province",
"otherCity": "Other: City/Municipality",
"otherZipCode": "Other: Zip code",
"addressLine1AHO": "Enter address line 1",
"addressLine2AHO": "Enter address line 2",
"addressLine3AHO": "Enter address line 3",
"addressLine1Hint": "Address line 1 (No., Unit No., Building Name, Street)",
"addressLine1Required": "Address line 1 is required.",
"addressLine2Hint": "Address line 2 (Village/Subdivision)",
"addressLine3Hint": "Address line 3 (Barangay)",
"invalidCharacters": "The address can't contain any of the following characters: [∂∃∅∇∈∉∋∏∑∀*&|!=<>~]",
"setAsDefault": "Set this as the default mailing address",
"setAsPresent": "Set this as the present address",
"applyChangesToAccount": "Apply changes to these accounts:",
"applyChangesToAccountError": "Please select an account to apply the changes.",
"attestation1": "I have read and agreed to the ",
"customer": {
"attestation1Link": "Terms & Conditions",
"andThe": " and ",
"attestation2Link": "Privacy Policy"
},
"advisor": {
"attestation1Link": "Terms & Conditions"
},
"attestation2": "I certify that the information provided above is true and accurate"
},
"lov": {
"fetchError": "Error fetching list of values. Please try again later.",
"countryRequired": "Country is required.",
"provinceRequired": "Province is required.",
"cityRequired": "City/Municipality is required.",
"zipCodeRequired": "Zip code is required.",
"otherProvinceRequired": "Specify your province.",
"otherCityRequired": "Specify your city/municipality.",
"otherZipCodeRequired": "Specify your zip code.",
"country": "Country",
"province": "Province",
"city": "City/Municipality",
"zipCode": "Zip code",
"other": "Other",
"loading": "Loading...",
"noResults": "No results found.",
"noResultsProvince": "No results found.Select “Other” if the province is not in the list.",
"noResultsCity": "No results found. Select “Other” if the city/municipality is not in the list.",
"noResultsZipCode": "No results found. Select “Other” if the zipcode is not in the list."
},
"pendingModal": {
"heading": "You have a pending address change request confirmation with your client.",
"desc1": "Please remind your client to confirm the address change request to send another request for this address type.",
"desc2": "For concerns, please contact Client Care."
},
"defaultAddressModal": {
"heading": "Default mailing address",
"desc": "Setting this as your client’s default mailing address will assign it to all products they own.",
"descClient": "Setting this as your default mailing address will assign this to all products you own. ",
"descBold": "THE CHOSEN ACCOUNT/S",
"click": "Click",
"toContinue": "to continue or",
"toGoBack": "to go back."
},
"noticeModal": {
"heading": {
"advisor": "Notice",
"customer": "Address change"
},
"desc1": "Your client's address change will be applied to all products they own. ",
"descClient": "Your address change will apply to all products you own. ",
"desc2": {
"slocpi": "To change the registered address for a specific product, contact us at +6328849888 or ",
"slgfi": "To change the registered address for a specific product, contact us at +63288499633 or "
},
"desc2Advisor": "To change the registered address assigned to a specific plan or policy, you can reach out to Sun Life's Client Care via (+632) 8849-9888 / 1-800-10-7865433 or sunlink@sunlife.com",
"contactUs": {
"link": {
"slocpi": "mailto:sunlink@sunlife.com",
"slgfi": "mailto:wecare@sunlifegrepa.com"
},
"slocpi": "sunlink@sunlife.com",
"slgfi": "wecare@sunlifegrepa.com"
}
},
"summaryModal": {
"summary": "Summary",
"willApplyToAllAccounts": "Address change request will apply to all products / accounts.",
"serviceRequestCategory": "Service request category",
"updateMailingAddress": "Update mailing address",
"dateAndTimeOfSubmission": "Date and time of submission",
"addressType": "Address Type",
"requestDetailsFor": "Request Details for ",
"addressLine1": "Address line 1",
"addressLine2": "Address line 2",
"addressLine3": "Address line 3",
"city": "City",
"province": "Province",
"country": "Country",
"zipcode": "Zip code",
"setThisAsDefault": "Set this as your default mailing address?",
"setThisAsPresent": "Set this as your present mailing address?",
"yes": "Yes",
"no": "No",
"detailsOfAdvisor": "Details of Requesting Advisor",
"advisorsName": "Advisor's name",
"advisorsCode": "Advisor's code"
},
"confirmationModal": {
"heading": "A confirmation link has been sent to ",
"at": " at ",
"bodyLine1": "Please remind your client to click the confirmation link sent to their email.",
"bodyLine2": "You and your client will receive updates via email or SMS.",
"yourReferenceNo": "Your reference number:"
},
"termsAndConditionsModal": {
"heading": "Terms and Conditions",
"body1": "Sun Advisor Home Office Conditions of Use",
"bodyItalic": "Please read the following Terms and Conditions and Privacy Statement carefully before using this Web Portal. You should review these Terms and Conditions regularly as they may change at any time. References to \"Web Portal\" and \"Portal\" mean both the singular and plural of these terms.",
"body2Heading": "General",
"body2Content": "This Portal is strictly for authorized Users of Sun Life of Canada (Philippines), Inc. and/or Sun Life Asset Management Company, Inc. (the “Company”) for the following Permitted Purposes, as applicable: \n\na) Viewing of the different news articles and memos;\n\nb) Inquiry on the client and policy information of the policies being serviced by the Advisor;\n\nc) Generation of reports on the policies being serviced by the Advisor;\n\nd) Inquiry on the Advisor's new business applications status and pending requirements;\n\ne) Generation of reports related to the Advisor's persistency and production;\n\nf) Viewing of the latest and historical VUL unit prices and NAVPS;\n\ng) Computation of FNA and Bonus;\n\nh) Initiate, on behalf of your client, requests for adding or updating of client's residence/present/business address;\n\ni) Access to other public websites of the Company; and\n\nj) Usage of the Portal for legitimate business purposes of the Company.\n\nUsers are required to comply at all times with the Terms and Conditions and the applicable laws and regulations, including but not limited to any privacy protection legislation and/or requirements. A record of your acceptance to these Terms and Conditions will be retained by the Company.",
"body3Heading": "User Acceptance",
"body3Content": "You hereby acknowledge and agree:\n\n1) Not to use the Portal other than for the Permitted Purposes and not to allow any unauthorized person including co- Advisors/MF Agents and/or co-employees to use, share, view or download the Portal or any of its contents.\n\n2) That all financial and/or personal data found in this Portal shall not be copied, transferred, distributed or disclosed to any third party for any purpose other than the Permitted Purposes or retained by you.\n\n3) That you are responsible for the safekeeping of your username and password/s and that the Company is unable, and under no obligation, to confirm the identity or authority of any user submitting your user name and password to access this.",
"confirmButton": "I Agree"
},
"customerSuccessConfirmation": {
"trackingNo": "Tracking no.",
"heading": "Thank you!",
"body1": "Your request to add a permanent address has been submitted. Please wait 24 hours for the changes to be reflected.",
"body2": "We will notify you via email or SMS in case something will require your attention. \n\nYou may check the status of your payment in the Sun Life client portal or mobile app. \n\nThe processing time is ",
"body3_bold": "1-2 days ",
"body3": "(not counting weekends and holidays) upon receiving the request and complete requirements."
}
},
"manageBeneficiaries": {
"breadcrumb": {
"dashboard": "Dashboard",
"serviceRequest": "Requests"
},
"header": {
"manageBeneficiary": "Manage beneficiary",
"listOfBeneficiaries": "List of beneficiaries",
"editBeneficiary": "Edit beneficiary",
"addBeneficiary": "Add beneficiary",
"sharePercentage": "Share percentage",
"uploadDocuments": "Upload documents",
"summary": "Summary"
},
"introduction": {
"heading": "Manage beneficiary",
"description": "This allows you to add, edit, or remove the designated beneficiaries who will receive the benefits in the event of the insured's death.",
"subheading": "Things to remember",
"body1": "You will be required to provide the following documents.",
"item1_bold": "Signed consent form",
"item1_description": " and other documents of any current irrevocable beneficiaries",
"item2_bold": "Documents proving your relationship to the new beneficiary",
"item2_description": " (e.g. marriage certificate, proof of guardianship, proof of business partnership)",
"body2_1": "Adding or removing beneficiaries can affect how your insurance proceeds are distributed.",
"body2_2": "Make sure you have no ongoing Manage Beneficiary request for the same policy.",
"body2_3_part1": "Processing will take between ",
"body2_3_part2": " upon receipt of the request with complete requirements.",
"body2_3_bold": "1-2 business days"
},
"policyList": {
"heading_eligible": "Select your policy",
"heading_requests": "Select policies",
"tab_eligible": "Eligible policies",
"tab_requests": "Requests",
"lastDraft": "Last draft saved on {{date}} ",
"eligible_description": "Your eligible policies are listed below.",
"requests_description": "Below are the policies with already ongoing requests of the same kind.",
"draftModal": {
"heading": "Continue draft?",
"desc": "You seem to have an existing draft for this beneficiary change request. Would you like to continue that version or replace it with this one?",
"confirmText": "Load draft",
"cancelText": "Delete draft",
"error": "Delete draft error. Please try again later."
}
},
"beneficiaryList": {
"infoNotification": "Drafts are automatically deleted after {{count}} days of inactivity. Draft last saved on {{formattedDate}}",
"type": {
"irrevocable": "Irrevocable",
"revocable": "Revocable",
"assignee": "Assignee",
"contingent": "Contingent"
},
"tooltip": {
"irrevocable": "Beneficiaries, for as long as they are alive, must grant written consent for any significant alteration to the policy, including removal, replacement, use as collateral, ownership transfer, and financial transactions like advances, surrenders, or fund withdrawals.",
"revocable": "Beneficiaries who can be changed by the owner of the policy(-ies) without their consent.",
"assignee": "Beneficiaries who have been designated to receive the benefits of the policy should the policyholder pass away."
},
"labels": {
"relationship": "Relationship",
"beneficiaryType": "Beneficiary Type",
"effectiveDate": "Effective Date",
"viewBeneficiariesPercentage": "View beneficiaries share percentage",
"addBeneficiary": "Add Beneficiary"
},
"changeLabels": {
"changesMade": "Changes made",
"addedAsNewBeneficiary": "Added as new beneficiary",
"newBeneficiary": "New beneficiary",
"numberOfUnsubmittedChanges": "{{number}} changes made",
"forDeletion": "For deletion",
"incompleteDetails": "Please provide complete details.",
"noPrimaryBeneficiary": "No primary beneficiary found.",
"addPrimaryBeneficiary": "Add primary beneficiary."
},
"ongoingRequestModal": {
"heading": "You have an ongoing request",
"desc": "Managing your beneficiaries will proceed once your ongoing request is settled.",
"confirmText": "Go to service request",
"cancelText": "Cancel"
}
},
"beneficiaryForm": {
"readMoreAboutThis": "Read more about this",
"deleteModal": {
"heading": "Remove {{fullname}} as your beneficiary?",
"reasonForRemoval": "Reason for removal:",
"indicateReason": "Indicate reason",
"options": {
"passedAway": "This beneficiary has passed away",
"others": "Others"
}
},
"addBeneficiary": {
"heading": "Add beneficiary details",
"options": {
"individual": "I'm choosing an individual person as my beneficiary",
"organization": "I'm choosing an organization as my beneficiary"
},
"optionsEdit": {
"individual": "I'm updating an individual person as my beneficiary",
"organization": "I'm updating an organization as my beneficiary"
}
},
"heading": "Edit beneficiary details",
"changeFullname": "I want to change my beneficiary's full name",
"fullnameMatchValidId": "Please ensure that the beneficiary's full name matches the information displayed on their valid IDs.",
"beneficiaryType": "Choose a beneficiary type",
"fullnameCharactersLeft": "{{count}} characters left",
"firstname": "First Name",
"middlename": "Middle Name",
"lastname": "Last Name",
"suffix": "Suffix",
"organizationName": "Business/Company Name",
"countryOfBusiness": "Country of Business",
"reasonForChangingFullname": "Reason for changing full name",
"requiredDropdownError": "Please make a selection",
"requiredTextfieldError": "This field is required.",
"questions": {
"beneficiaryType": {
"label": "Choose a beneficiary type",
"options": {
"primary": "Primary",
"contingent": "Contingent"
},
"readMore": {
"heading": "Beneficiary type",
"subheading1": "Primary",
"content1": "A beneficiary who is entitled to a certain benefit.",
"subheading2": "Contingent",
"content2": "A beneficiary who receives benefits if all primary beneficiaries have died at or before the time the benefit needs to be paid."
}
},
"designation": {
"label": "Choose a designation",
"options": {
"revocable": "Revocable",
"irrevocable": "Irrevocable"
},
"readMore": {
"heading": "Beneficiary designation",
"subheading1": "Revocable",
"content1": "Beneficiaries who can be changed by the owner of the policy(-ies) without their consent.",
"subheading2": "Irrevocable",
"content2": "Beneficiaries who, while they exist or are living, must give their written consent to: \n • Their removal \n • Their replacement \n • The assignment of the policy as collateral security \n • The transfer of ownership of the policy \n • Financial transactions affecting this/these policy(-ies) (e.g. policy advance, policy surrender, or fund withdrawal)"
}
},
"sexAtBirth": {
"label": "Sex at birth",
"options": {
"male": "Male",
"female": "Female"
}
},
"dateOfBirth": "Date of birth (MM/DD/YYYY)",
"relationshipToInsured": "Relationship to the life insured",
"countryOfBirth": "Country of birth",
"citizenship": {
"label": "Citizenship",
"hint": "You can choose up to 3"
},
"contactDetails": "{{name}}'s contact details",
"contactDetailsOrg": "Organization contact details",
"beneficiary": "Beneficiary",
"contactNumber": {
"options": {
"landline": "Landline",
"mobile": "Mobile"
},
"label": "Type",
"countryCode": "Country code",
"areaCode": "Area code",
"landlineNumber": "Landline number",
"subscriberNumber": "Mobile number",
"hint": "If you're using a landline, please include the area code.",
"mobileFormat": "917XXXXXXXX"
},
"presentAddress": {
"label": "{{name}}'s present address",
"labelOrg": "Organization address",
"presentAddress": "Present address",
"sameAsPermanent": "Same as my permanent address"
}
}
},
"beneficiaryPercentage": {
"heading": "Beneficiaries percentage",
"description": "As you have amended your beneficiary list, we would like to confirm the percentage below. You can use the sliders to adjust the percentage.",
"labels": {
"totalAllocated": "Total Benefit allocated",
"100Percent": "100%",
"distributeEqually": "Distribute equally",
"benefitPercentage": "Benefit percentage"
}
},
"beneficiaryDocuments": {
"heading": "Required documents",
"description": "To process your change beneficiary request, please attach the following:",
"signed_irrevocable_beneficiary_consent_form": {
"heading": "Irrevocable beneficiary consent form",
"description": "The consent of one of your irrevocable beneficiaries is required. Please download and fill up the form."
},
"valid_id_of_irrevocable_beneficiary": {
"heading": "Valid ID of irrevocable beneficiary",
"description": ""
},
"selfie_of_irrevocable_beneficiary_with_signed_consent_form": {
"heading": "Irrevocable beneficiary with consent form selfie",
"description": "Take a selfie while holding the consent form. Make sure the details are clear and visible."
},
"signed_assignee_consent_form": {
"heading": "Assignee consent form",
"description": "The consent of your assignee is required. Please download and fill out the form."
},
"selfie_of_assignee_with_signed_consent_form": {
"heading": "Assignee with consent form selfie",
"description": "Take a selfie while holding the consent form. Make sure the details are clear and visible."
},
"signed_company_beneficiary_consent_form": {
"heading": "Company beneficiary consent form",
"description": "The consent of your company beneficiary is required. Please download and fill out the form."
},
"corporate_secretary_certificate": {
"heading": "Corporate secretary's certificate",
"description": "This is a legal document that certifies that the secretary is acknowledging and confirming a specific action taken."
},
"valid_id_of_authorized_signatory": {
"heading": "Valid ID of authorized signatory",
"description": ""
},
"irrevocable_beneficiary_consent_form_signed_by_guardian": {
"heading": "Guardian-signed consent form",
"description": "The consent of the guardian for any irrevocable beneficiary who is a minor is required. Please download and fill out the form."
},
"valid_id_of_guardian": {
"heading": "Valid ID of guardian",
"description": ""
},
"selfie_of_guardian_with_signed_consent_form": {
"heading": "Guardian with consent form selfie",
"description": "Take a selfie while holding the consent form. Make sure the details are clear and visible."
},
"notarized_affidavit_of_guardianship": {
"heading": "Notarized affidavit of guardianship",
"description": "Legal guardianship appointment and consent."
},
"guardians_bond": {
"heading": "Guardian's bond",
"description": "Financial guarantee for minor's protection."
},
"death_certificate": {
"heading": "Death certificate",
"description": "A certified true copy from PSA of the irrevocable beneficiary's death confirmation."
},
"marriage_certificate": {
"heading": "Marriage certificate",
"description": "A certified true copy from PSA proving your marriage to the life insured."
},
"proof_of_business_partnership": {
"heading": "Proof of business partnership",
"description": "Business partnership verification for life insurance beneficiary."
},
"creditors_clause": {
"heading": "Creditor's clause",
"description": "Verification of creditor's status."
},
"loan_agreement": {
"heading": "Loan agreement",
"description": "Verification of creditor's status."
},
"labels": {
"view": "View",
"delete": "Delete",
"downloadConsentForm": "Download consent form",
"downloadConsentFormError": "Download consent form error. Please try again later.",
"downloadConsentFormNoPermission": "No File permission. Please enable on Device Settings.",
"downloadConsentFormSuccess": "Download success.",
"allDocumentsUploadedSuccessfully": "All documents uploaded successfully.",
"idType": "Select ID type",
"idHint": "Please upload photos of the front and back part of your ",
"nationalId": "Philippine National ID.",
"requiredFileMessage": "Please upload required file."
}
},
"beneficiaryChangeSummary": {
"heading": "Summary of changes",
"description": "Please review and confirm the changes that will be made to your beneficiary details.",
"subHeading": "Required documents",
"labels": {
"nameOfBeneficiary": "Name of beneficiary",
"sharepercentage": "Share percentage",
"beneficiaryType": "Beneficiary type",
"beneficiaryDesignation": "Beneficiary designation",
"address": "Address",
"distributeEqually": "Distribute equally"
}
},
"beneficiaryChangeAcknowledgement": {
"heading": "Acknowledgement",
"description": "Upon submitting this form, the details below can no longer be changed.\n\nPlease review these details to make sure everything is on order.",
"labels": {
"iCertify": "I certify that the information provided above is true and accurate",
"iHaveReadTerms": " have read and agree to Terms and Conditions and Privacy Policy",
"iHaveRead": "I have read and agreed to the ",
"termsAndCond": "Manage Beneficiaries Terms and Conditions",
"and": " and ",
"privacyPolicy": "Privacy Policy"
}
},
"beneficiarySuccessScreen": {
"heading": "Thank you!",
"description": "Your Edit Beneficiary request has been submitted and will be processed within 1-2 business days.",
"updatesWillBeSent": "Updates will be sent to your Sun Life Online app inbox and through Email/SMS."
},
"save": {
"draftToast": "Draft saved",
"error": "Save draft error. Please try again later."
}
}
},
"advisor": {
"DocumentPassword": {
"settings": {
"header": "Document Password",
"description": "Create password for your document.",
"newPasswordLabel": "New document password",
"reTypePasswordLabel": "Re-type document password",
"success": "Document password successfully changed"
}
}
},
"supplementary": {
"uploadDocument": {
"labels": {
"primaryButtonLabel": "View",
"fileTypesAccepted": "File types accepted: {{fileTypes}} / up to {{fileSize}}mb only",
"secondaryButtonLabel": "Delete",
"fileTooLarge": "The file size is too large. Please try again.",
"pleaseUploadRequired": "Please upload required file.",
"maxNumberOfFile": "You can only upload a maximum of {{count}} files.",
"uploadError": "File upload error.",
"tapToUpload": "Tap to upload",
"deleteError": "Document deletion failed. Please try again.",
"reasonForDenial": "Reason for denial",
"comment": "Comment",
"imageResolutionExceeds": "Image resolution exceeds the maximum limit. Please try again."
},
"deleteModal": {
"heading": "Are you sure you want to permanently delete this file?",
"confirmText": "Yes",
"cancelText": "No"
},
"filePicker": {
"web": {
"header": "Choose where to get your files",
"photo": "Take Photo",
"photoLibrary": "Gallery",
"file": "Media files",
"cancel": "Cancel"
},
"android": {
"header": "Choose where to get your files",
"photo": "Take Photo",
"photoLibrary": "Gallery",
"file": "Media files",
"cancel": "Cancel"
},
"ios": {
"header": "",
"photo": "Take Photo",
"photoLibrary": "Photo Library",
"file": "Browse",
"cancel": "Cancel"
}
}
},
"customerAttestation": {
"iCertify": "I certify that the information provided above is true and accurate",
"iHaveRead": "I have read and agree to ",
"termsAndConditions": {
"slocpi": "My Sun Life PH Terms & Conditions",
"slgfi": "My Sun Life Grepa PH Terms & Conditions"
},
"and": " and ",
"privacyPolicy": "Privacy Policy."
},
"nav": {
"labels": {
"fundValue": "Fund Value",
"fundName": "Fund Name",
"ytd": "YTD",
"yoy": "YOY",
"factSheets": "Fund Fact Sheets",
"historical": "Historical Values",
"download": "Download",
"downloadWithSpacer": " Download ",
"mf": "Mutual Funds",
"vul": "VUL",
"vulWithSpacer": " VUL ",
"asOf": "as of ",
"weekOf": "For the week of ",
"currencySuffix": " Funds",
"fundPerformance": "Fund performance",
"cumulativePerformance": "Cumulative performance",
"minimumInitialInvestment": "Minimum Initial Investment: ",
"minimumAdditionalInvestment": "Minimum Additional Investment: ",
"riskTolerance": "Risk Profile:",
"investmentHorizon": "Investment Horizon:",
"fund": "Fund",
"benchMark": "Bench mark*",
"downloading": "Downloading..."
},
"description": {
"mf": "Track the latest values of your invested shares or units in the Sun Life Prosperity Funds, Sun Life Asset Management’s suite of mutual funds.",
"vul": "Stay up-to-date with opportunities for your VUL funds. The NAVPU will help you check and plot your goals with our investment-linked insurance plans."
},
"notice": {
"navps": "NAVPS: Net Asset Value Per Share",
"navpu": "NAVPU: Net Asset Value Per Unit",
"ytd": "YTD: Year-To-Date return (return from the last business day of the previous year)",
"yoy": "YOY: Year-On-Year return (return from one year ago this date)",
"indicativePrice": "***Unit Price is indicative. Amount is subject to foreign exchange risk in case of policy surrender, among others.",
"importantLabel": "Important Note: ",
"importantNote": "The NAVPS/NAVPU published is as of previous business day. This will only give the readers an indication but never a guarantee of the NAVPS/NAVPU for the current day."
},
"download": {
"heading": "Download Historical Values",
"description": "The fund historical values will be downloaded in an excel file",
"start": "Start date",
"end": "End date",
"download": "Download",
"agreement": "By clicking “Download”, you acknowledge that the information you are about to download is covered by the Data Privacy Act and other applicable laws and should be kept ",
"strictlyConfidential": "strictly confidential",
"agreement2": "You also undertake not to use the information for purposes other than providing Sun Life Financial products and services to your client, and confirm your compliance with your obligations on data protection under your Agent’s Agreement, including its ",
"aggrementLink": "supplement.",
"errorMessage": "Start date should not be greater than end date.",
"errorQuerymessage": "The file failed to download. Please try again.",
"downloading": "Downloading..."
},
"fundDetails": {
"disclaimer1": "NAVPUs to be applied for this fund will depend on the rates 2 days after the transaction date. By proceeding with this fund, you agree to take on any risks that come with it.",
"disclaimer2": "NAVPUs to be applied for this fund will depend on the rates 2 days after the transaction date. By proceeding with this fund, you acknowledge that the risks are higher than your current tolerance, and that you agree to take on any risks that come with it."
}
},
"confirmationPermissionPreviewModal": {
"permissionHeader": "Device permission denied",
"permissionBody": "To continue, please go to your phone's Settings and grant permission for the app to access your device storage.",
"permissionBtn": "Go to Settings",
"confirmationHeader": "Download this file?",
"confirmationBody": "This action will save the file onto your device.",
"confirmationBtn": "Yes, download",
"cancelText": "Cancel"
}
}
}